Technology Requirements
System requirements for PC and Mac
- An internet connection – broadband wired or wireless, 3G or 4G/LTE.
- Speakers and a microphone or headset – built-in or USB plug-in or wireless Bluetooth. We strongly recommend Sennheiser PC 36 Call Control USB Binaural Headset. They have built in noise cancellation, are light weight, have a microphone included, are inexpensive and are an internationally recognized brand name. They should be available for less than $50 through Amazon.com.
- A webcam or HD webcam, built-in or USB plug-in.
Supported operating systems
- Mac OS X with MacOS 10.6.8, Snow Leopard, or later
- Windows 10
- Windows 8 or 8.1
- Windows 7
- Windows Vista with SP1 or later
- Windows XP with SP3 or later
Supported tablet and mobile devices
- Surface PRO 2 running Win 8.1
- Surface PRO 3 running Win 10
- iOS and Android devices
- Blackberry devices
Supported web browsers
Windows
- Chrome
- Firefox
- IE7+
- Safari5+
Mac
- Chrome
- Firefox
- Safari5+
|
|
Minimum |
Recommended |
|---|---|---|
|
Processor |
Single core 1Ghz or higher |
Dual core 2Ghz or higher, i3/i5/i7 or AMD equivalent |
|
RAM |
N/A |
4Gb |
High DPI support
High DPI displays are support in Zoom version 3.5 or higher.
Bandwidth requirements
The bandwidth used by Zoom, web conferencing technology, will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, Wi-Fi or wired environments.
| Usage | Bandwidth, up/down |
|---|---|
| 1:1 HQ video calling | 0.6 Mbps/0.6 Mbps |
| 1:1 HD video calling | 1.2 Mbps/1.2 Mbps |
| HQ group video calling |
0.6 Mbps/1.2 Mbps |
| Gallery video group video calling | 1.5 Mbps/1.5 Mbps |
| Screen sharing without video thumbnail | 0.05-0.75 Mbps |
| Screen sharing with video thumbnail | 0.05-0.15 Mbps |
| Audio VoiP | 0.06-0.08 Mbps |