Technology Requirements

System requirements for PC and Mac

  • An internet connection – broadband wired or wireless, 3G or 4G/LTE
  • Speakers and a microphone or headset – built-in or USB plug-in or wireless Bluetooth. We strongly recommend Sennheiser PC 36 Call Control USB Binaural Headset. They have built in noise cancellation, are light weight, have a microphone included, are inexpensive and are an internationally recognized brand name. They should be available for less than $50 through

  • A webcam or HD webcam, built-in or USB plug-in

Supported operating systems

  • Mac OS X with MacOS 10.6.8, Snow Leopard, or later
  • Windows 10
  • Windows 8 or 8.1
  • Windows 7
  • Windows Vista with SP1 or later
  • Windows XP with SP3 or later

Supported tablet and mobile devices

Supported web browsers


  • Chrome
  • Firefox
  • IE7+
  • Safari5+


  • Chrome
  • Firefox
  • Safari5+
Processor and RAM requirements





Single core 1Ghz or higher

Dual core 2Ghz or higher, i3/i5/i7 or AMD equivalent




High DPI support

High DPI displays are support in Zoom version 3.5 or higher.

Bandwidth requirements

The bandwidth used by Zoom, web conferencing technology, will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, Wi-Fi or wired environments.

Recommended bandwidths
Usage Bandwidth, up/down
1:1 HQ video calling 0.6 Mbps/0.6 Mbps
1:1 HD video calling 1.2 Mbps/1.2 Mbps
HQ group video calling

0.6 Mbps/1.2 Mbps

Gallery video group video calling 1.5 Mbps/1.5 Mbps
Screen sharing without video thumbnail 0.05-0.75 Mbps
Screen sharing with video thumbnail 0.05-0.15 Mbps
Audio VoiP 0.06-0.08 Mbps