Get Blackboard support

Blackboard Learn

Blackboard Learn is the University's academic learning management system (LMS). Faculty can use Blackboard Learn to offer course content for online, seated, and hybrid courses.

Training and Support

Computer Services offers live, virtual training sessions as well as self-paced, video training on Blackboard Learn. Online "Ask the Experts" sessions are also available to faculty for virtual help, and the Help Desk Service Portal and online Knowledge Base offer extended support for Blackboard Learn. 

"ASK THE EXPERTS" VIRTUAL OFFICE HOURS

VISIT THE HELP DESK SERVICE PORTAL AND ONLINE KNOWLEDGE BASE

Blackboard also offers tools and support to educators for online teaching:

Blackboard Tools

Blackboard Learn offers a variety of tools and features to enhance and facilitate online learning.

Web Conferencing with Blackboard Collaborate

The University provides the use of Blackboard Collaborate, a web and video conferencing tool, to all faculty using Blackboard Learn for their courses. Blackboard Collaborate offers faculty the opportunity to:

  • Provide real-time video lectures and presentations
  • Record sessions for later viewing and downloading
  • Offer virtual office hours to students
  • Chat with students privately or with the whole class via instant messaging
  • Facilitate student breakout groups and collaboration
  • Use a whiteboard to illustrate course content and concepts
  • Share their computer screen, desktop applications, PowerPoint presentations, PDF files, and images with students 
  • Allow for a call-in option for students who do not have access to a computer or internet

LEARN MORE ABOUT BLACKBOARD COLLABORATE

Discussion Boards, Journals, Blogs, Wikis, and Student Groups

Blackboard has several built-in tools that allow for online conversations, reflection, and collaboration.

  • Discussion Boards allow for threaded conversations via forums. 
  • Journals can be used for private reflection or whole-class engagement.
  • Blogs allow students to create content to share with the class.
  • Wikis facilitate online collaboration around course content.
  • Groups allow students to use all of the above tools to collaborate on coursework and content.

LEARN MORE ABOUT BLACKBOARD'S COMMUNICATION AND COLLABORATION TOOLS

Assessment

Faculty can evaluate student work and progress directly within Blackboard Learn using the built-in assessment tools.

  • Tests can be used for informal quizzes as well as full exams.
  • Assignments allow students to submit files for review, including papers, presentations, spreadsheets, and other media.
  • Surveys allow for student feedback and evaluation.
  • Self and Peer Assessments help instructors facilitate online peer review and evaluation as well as self reflection and evaluation.
  • The Grade Center allows faculty to track and manage student grades.

LEARN MORE ABOUT BLACKBOARD'S ASSESSMENT TOOLS