Technology Requirements

System Requirements for PC and Mac

System Requirements

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone or headset – built-in or USB plug-in or wireless Bluetooth. We strongly recommend Sennheiser PC 36 Call Control USB Binaural Headset. They have built in noise cancellation, are light weight, have a microphone included, are inexpensive and are an internationally recognized brand name. They should be available for less than $50 through Amazon.com.
  • A webcam or HD webcam - built-in or USB plug-in

Supported Operating Systems

  • Mac OS X with MacOS 10.6.8 / (Snow Leopard) or later
  • Windows 10
  • Windows 8 or 8.1
  • Windows 7
  • Windows Vista with SP1 or later
  • Windows XP with SP3 or later

Supported Tablet and Mobile Devices

Supported Browsers

  • Windows: IE7+,  Firefox,  Chrome,  Safari5+
  • Mac: Safari5+,  Firefox,  Chrome

Processor and RAM Requirements

 

Minimum

Recommended

Processor

Single Core 1Ghz or Higher

Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)

RAM

N/A

4Gb

High DPI Support

  • High DPI displays are support in Zoom version 3.5 or higher

Bandwidth Requirements

The bandwidth used by Zoom, web conferencing technology, will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, Wi-Fi or Wired environments. 

Recommended bandwidth:

  • For 1:1 video calling: 600kbps (up/down) for HQ video and 1.2 Mbps (up/down) for HD video
  • For group video calling: 600kbps/1.2Mbps (up/down) for HQ video. For gallery view: 1.5Mbps/1.5Mbps (up/down). 
  • For screen sharing only (no video thumbnail): 50-75kbps
  • For screen sharing with video thumbnail: 50-150kbps
  • For audio VoiP: 60-80kbps